Terms and Conditions
- Payment might be transferred directly to bank account or charged by bank card. All payments should be completed before check in.
- All payments are included of 10% Government tax and 5% service charges
- The hotel's fixed check-in time is 14:00 pm
- The hotel's fixed check-out time is 12:00 noon
- Check-in before 8:00 am will be charged 100% of the room price
- Check-in after 8:00 am will be charged 50% of the room price .
- Late check-out before 18:00 will be charged 50% of the room price.
- Late check-out after 18:00 will be charged 100% of the room price.
- If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
- Children under 12 year olds: sharing bed with parents (Maximum 2 children per room)
- Children from 12 years old will be charged as an adult and an extra bed is required
- If the cancellation/ amendment is made 3 days prior to your arrival date, no fee will be charged.
- If the cancellation / amendment is made within 3 days, including reservations made within 3 days of your arrival, 1st night’s room rate and tax will be charged. The rest of payment will be transferred to you. The refund process will take approximately 7 to 20 working days
- In case of no-show, 100% room rate and tax will be charged.
- Valid credit card information will be required when making a reservation
- The hotel may cancel the booking without notice if the hotel receives notice of any fraud or criminal activity related to the payments received.